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The CFIE Group, LLC designs, develops and delivers effective training solutions in a variety of media for the telecommunications industry.  Our primary focus is customer contact employees, including:

· Field Sales Representatives

· Inside Sales Representatives

· Customer Service Representatives, and

· Field Technicians

Our clients include incumbent local service providers, inter-exchange carriers, equipment manufacturers, competitive local service providers and cable companies.

The CFIE Group provides sales skills training for all customer contact employees in addition to technology and product application programs covering the full spectrum of a service providers offerings, including:

The CFIE Group, LLC

1041 Winding Creek Ln.

Mason, OH   45040

To contact us:

Phone: 513.398.0924

E-mail: info@cfiegroup.com

· IP Services

· Converged Services

· Broadband Services

· Frame Relay

· Metro Ethernet

· Voice Services and Hardware
Text Box: What’s New CFIE is now offering a video program covering the highly successful Service Call Selling Workshop for field technicians. Check out the video description of the program by clicking below. (Note: works best with Internet Explorer)