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Phone: 513.398.0924 E-mail: info@cfiegroup.com |
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General Course Description: The purpose of this workshop is to provide an understanding of IP Centrex including its network architectures, features and capabilities, typical applications, terminal equipment considerations, and advantages over traditional Centrex. IP Centrex is a result of the evolution to packet-based networks and the ubiquity of IP. It delivers productivity to users, service richness, cost control, anytime/anywhere services, and it presents new growth opportunities for Centrex as a service delivery platform. IP Centrex is in the beginning stage of its life cycle and will undoubtedly undergo many changes as the product is more widely introduced begins to mature. This workshop examines IP Centrex based on its current status and looks at areas where ongoing product development will likely have the biggest impact. The workshop will also review the status some of the existing IP Centrex deployments and identify some of the key marketplace participants. The target audience is communications managers, service providers and other decision-makers. By attending this workshop telecommunications professionals can begin examining how IP Centrex can be employed in their business environments. Course Objective: Attendees should have a basic understanding of voice telecommunications services. Previous experience with Centrex is desirable, but not required. Participants who complete this workshop will be able to: · Identify the key market drivers and market segments for IP Centrex · Describe traditional Centrex service including its network architecture, common features, typical applications and advantages relative to premises based telecommunications systems. · Identify the weaknesses of traditional Centrex and how they are addressed with IP Centrex service. · Explain the basic concepts of circuit switching and packet switching and the evolution to packet based networks. · Explain the fundamental characteristics and concepts of IP (Internet Protocol). · Define Voice over IP (VoIP) and IP Telephony and identify the Quality of Service (QoS) attributes required for voice traffic. · Describe the characteristics of a managed IP network and differentiate between the "best effort" traffic flow of the Internet and the QoS based performance of a managed IP network. · Describe the various network architectures used to deliver IP Centrex. · Describe the characteristics of a "softswitch". · Define the network based and premises based components of the IP Centrex architectures. · Identify and define the terminal equipment options for Centrex IP. · Describe the call flow of an IP Centrex call through the network and how the IP Centrex network components interoperate. · Describe the advantages of IP Centrex and its new and enhanced features and capabilities. · Recognize and describe typical IP Centrex applications. · Recognize the leading industry players in developing and delivering IP Centrex solutions. Describe the status of some of the current IP Centrex trials and service deployments. Instructional Media: This is a facilitator-led workshop that includes interactive lecture, individual and team activities that appeal to all learning styles. The course is designed for a maximum of 25 attendees per session. Course Customizations: This course can be tailored to meet local needs and can be suit-cased to client specified locations. Customization might include references to company specific IP Centrex services, network architectures, features, and pricing strategies. In addition, the course can be modified for a mixed audience consisting of attendees from different organizations within the company, both management people and implementation people.
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